Labor consultation service
Labor consultation service
Consultation services regarding general labor issues including pay, unemployment, retirement, labor hours, holidays, and other labor conditions as well as the relationships with employers are available for foreign residents in Japan as follows. The consultation is offered free of charge, and confidentiality is assured. Some labor consultation services are available in foreign languages.
Tokyo Hataraku Net labor consultation service
Tokyo Metropolitan Government "Rodo Hyakutoban" 0570-00-6110 (consultation by telephone only).
Open hours: 9:00 - 20:00 on Monday through Friday; 9:00 - 17:00 on Saturday (closed on end of year/new year holiday season and national holidays).
Tokyo Metropolitan Labor Consultation Center:
Labor consultation for foreign residents.
| Name of center/office |
TEL |
Available languages |
Available date |
| Labor Consultation Center (Iidabashi) |
03-3265-6110 |
English |
Mon. - Fri. 14:00 - 16:00 |
| Chinese |
Tue., Wed. & Thu. 14:00 - 16:00 |
| Osaki office |
03-3495-6110 |
English |
Tue. 14:00 - 16:00 |
| Kokubunji office |
042-321-6110 |
English |
Thu. 14:00 - 16:00 |
In addition to the consultation services using interpreters mentioned above, there is also a Video Call Interpretation Service.
Available languages:
English, Chinese, Spanish, Portuguese, French, Russian, Korean, Thai, Vietnamese, Nepali, Indonesian, Tagalog, Hindi.
For inquiries to use this service, please contact the following office (simple Japanese required).
| Name of center/office |
TEL |
Available time |
| Labor Consultation Center (Iidabashi) |
03-3265-6110 |
9:00 - 12:00
13:00 - 17:00 |
| Kokubunji office |
042-321-6110 |
・Tokyo Metropolitan Labor Consultation Center
Labor Standards Department, Inspection Division
TEL: 03-3816-2135
Open hours: 10:00～15:00（excluding 12:00 - 13:00）
| Available languages |
Available date |
| English |
Mon. & Fri. |
| Chinese |
Mon. & Tue. |
| Tagalog |
Wed. & Fri. |
| Vietnamese |
Tue. & Fri. |
| Nepali |
Thu. |
| Cambodian |
Wed. |
| Mongolian |
Thu. |
Shinjuku Labor Standards Office
TEL: 03-5338-5582
Open 10:00～16:00（excluding 12:00 - 13:00）
| Available languages |
Available date |
| English |
Tue. |
| Chinese |
Thu. |
| Myanmar |
Mon. |
| Korean |
Mon. & Fri. |
| Thai |
Wed. |
| Indonesian |
Wed. |
*Please call to make an appointment for a consultation.
・Telephone Consultation Service for Foreign Workers
Clarifies legislation regarding issues with work conditions and introduces related organizations. Services are offered in 13 languages.
10:00 - 15:00（excluding 12:00 - 13:00）
| Available languages |
Available date |
TEL |
| English |
Mon. - Fri. |
0570-001701 |
| Chinese |
0570-001702 |
| Portuguese |
0570-001703 |
| Spanish |
0570-001704 |
| Tagalog |
Tue. - Fri. |
0570-001705 |
| Vietnamese |
Mon. - Fri. |
0570-001706 |
| Myanmar |
Mon. |
0570-001707 |
| Nepalese |
Tue. & Thu. |
0570-001708 |
| Korean |
Mon., Thu. & Fri. |
0570-001709 |
| Thai |
Wed. |
0570-001712 |
| Indonesian |
0570-001715 |
| Cambodian |
0570-001716 |
| Mongolian |
Thu. |
0570-001718 |
*Please note that telephone charges shall be the responsibility of those individuals who make calls to the service.
・Workers´ Labor Issues Hotline
Clarifies legislation regarding issues with work conditions and introduces related organizations on weekday evenings and on weekends and holidays. Services are offered in Japanese and 13 other languages.
Open hours: 17:00 - 22:00 on Monday through Friday; 9:00 - 21:00 on Weekends and Holidays.
| Available languages |
Available date |
TEL |
| Japanese |
every day |
0120-811-610 |
| English |
0120-531-401 |
| Chinese |
0120-531-402 |
| Portuguese |
0120-531-403 |
| Spanish |
Tue. & Thu - Sat. |
0120-531-404 |
| Tagalog |
Tue., Wed. & Sat. |
0120-531-405 |
| Vietnamese |
Wed., Fri. & Sat. |
0120-531-406 |
| Myanmar |
Wed. & Sun. |
0120-531-407 |
| Nepalese |
0120-531-408 |
| Korean |
Thu. & Sun. |
0120-613-801 |
| Thai |
0120-613-802 |
| Indonesian |
0120-613-803 |
| Cambodian |
Mon. & Sat. |
0120-613-804 |
| Mongolian |
0120-613-805 |
*Telephone calls are toll free.
