Consultation services regarding general labor issues including pay, unemployment, retirement, labor hours, holidays, and other labor conditions as well as the relationships with employers are available for foreign residents in Japan as follows. The consultation is offered free of charge, and the confidentiality is preserved. Some labor consultation services are available in foreign languages.
Tokyo Hataraku Net labor consultation service
Tokyo Metropolitan Government "Rodo Hyakutoban" 0570-00-6110 (consultation by telephone only) Open 9:00 - 20:00 on Monday through Friday; 9:00 - 17:00 on Saturday (closed on yearend/new year holidays and national holidays)
Tokyo Metropolitan Labor Consultation Center
Labor consultation for foreign residents
| Name of center/office | TEL | Available languages | Available date |
|---|---|---|---|
| Labor Consultation Center (Iidabashi) | 03-3265-6110 | English | Mon. - Fri. 14:00 - 16:00 |
| Chinese | Tue. Wed. & Thu. 14:00 - 16:00 | ||
| Osaki office | 03-3495-6110 | English | Tue. 14:00 - 16:00 |
| Kokubunji office | 042-321-6110 | English | Thu. 14:00 - 16:00 |
* Interpreters may be provided for inquiries in languages other than English and Chinese. The interpreters are available in five languages including Spanish, Portuguese, Korean, Thai, and Persian. To use the interpreter service, contact the office you are visiting to make a reservation in advance.
The Ministry of Health, Labour and Welfare Tokyo Labour Bureau (Japanese only) General labor consultation service: 0120-601-556 (toll-free)
Open 9:30 - 17:00 on Monday through Friday
Tokyo Labor Bureau Labour Standards Office
Labor consultation service for foreign residents TEL：03-3512-1612
English : Mon. Wed. & Fri. / Chinese : Tue. & Thu. / Tagalog : Tue. & Wed. / Vietnamese : Wed. & Fri.
10:00 - 12:00 / 13:00 - 16:00
*Service schedules may be changed; please call the office and make a reservation prior to your visit.
Labor consultation service for foreign residents TEL：03-3512-1612
English : Mon. Wed. & Fri. / Chinese : Tue. & Thu. / Tagalog : Tue. & Wed. / Vietnamese : Wed. & Fri.
10:00 - 12:00 / 13:00 - 16:00
*Service schedules may be changed; please call the office and make a reservation prior to your visit.
・Foreign residents labor consultation telephone service
The "foreign residents labor consultation telephone service" has been established in six languages.
The "foreign residents labor consultation telephone service" has been established in six languages.
| Available languages | Available date | Available time | TEL |
|---|---|---|---|
| English | Mon. - Fri. | 10:00 - 15:00 （excluding 12:00 - 13:00） |
0570-001701 |
| Chinese | 0570-001702 | ||
| Portugese | 0570-001703 | ||
| Spanish | Tue. Thu. & Fri. | 0570-001704 | |
| Tagalog | Tue. & Wed. | 0570-001705 | |
| Vietnamese | Wed. & Fri. | 0570-001706 |
*Please note that telephone charges shall be the responsibility of those individuals who make calls to the service.
