Font size
  • S
  • M
  • L

Assistance Manual for Foreigners in Times of Disaster

Q&A Manual

A “Q&A Manual for Helping Foreign Residents in Disasters” is designed to prepare support groups and volunteers who wish to promptly answer key questions that they may be asked by foreign residents in case of earthquakes or other disaster situations. The manual is available in Japanese, English, Chinese, Korean, and Tagalog. The questions and answers are listed by category, including evacuation, first aid, food supply, communication and information, daily living, essential utilities, residence, paperwork and official documents, mental-health care, and more. Use as your reference to give the best support to foreigners in disaster situations.

The disaster-awareness video

 English

 Chinese

 Korean

In preparation for a large-scale disaster occurring in the Tokyo metropolitan area, we used the visually appealing and memorable medium of anime to make a "disaster prevention educational video" with the objective of conveying easy-to-understand disaster-prevention knowledge to foreign residents of Japan. In the 4 languages of Japanese, English, Chinese, and Korean, the video teaches knowledge such as what be cautious of in the event of an earthquake, what to prepare in advance for an earthquake, and what to do if an earthquake occurs while at work or away from home. We hope that the video will be useful in raising disaster-prevention awareness, and in preparing for a disaster.

When an Earthquake Strikes -Cautions & Preparations- (05:57)
When an earthquake happens -Wait until it's safe! Prepare emergency provisions!- (07:07)

Useful Links

 English

 Chinese

 Korean

“Useful Websites for Helping Foreign Residents in Disasters” connects you to informative tools and websites that are helpful in case of disasters and in preparing yourself for possible disasters. Visit these websites and educate yourself about disaster prevention so that you can provide efficient help for your foreign friends when they are most needed.

Table of Contents

一覧表示
  1. Statistics of Registered Foreigners in Tokyo (Japanese only)
  2. Tokyo Local Disaster Prevention Plan
  3. Disaster Reduction and Human Renovation Institution
  4. Disaster Prevention Manuals (Bousai Frontier) (Japanese only)
  5. Central Disaster Prevention Council "Report by the Expert Panel on Evacuation Measures in the Event of a Tokyo Metropolitan Epicentral Earthquake (Summary)" (Japanese only)
  6. Central Disaster Prevention Council "Guidelines for Emergency Response Activities in the Event of a Tokyo Metropolitan Epicentral Earthquake" (Japanese only)
  7. Central Disaster Prevention Council "Measures to Deal with Evacuees and Commuters Unable to Return Home in the Event of a Tokyo Metropolitan Epicentral Earthquake" (Japanese only)
  8. Fire Safety and Disaster Prevention Education (Bousai Eiji Website) (Japanese only)
  9. Lectures for Foreign Students on Disaster Control: [What if an earthquake strikes us?]
  10. Disaster Imagination Training Tools "Meguro-maki" (Japanese only)
  11. Integrated Training for Commuters in the Tokyo Metropolitan Area (Tokyo Volunteer Network for Disaster Relief) (Japanese only)
  12. Post-earthquake Reconstruction and Urban Development Simulation Training (Tokyo Metropolitan Town Creation Center for Disaster Prevention and Construction) (Japanese only)
  13. First Aid (cardio-pulmonary resuscitation and AED use) (Tokyo Fire Department) (Japanese)
  14. First Aid with AED (Tokyo Fire Department) (English)
  15. Earthquake-resistance Test of Housing (TMG's Disaster Prevention Information)
  16. Preventing Furniture and Home Appliances from Falling (TMG's Disaster Prevention Information)
  17. Assistance for Foreigners at Times of Disaster Q&A Manual (Tokyo International Communication Committee)
戻る

  1. Earthquake information (Japan Meteorological Agency)
  2. Information Service Center for Disaster Prevention (ISCDP) (Ministry of Land, Infrastructure, Transport and Tourism) (Japanese only)
  3. Disaster Prevention Information (Tokyo Metropolitan Government)

  1. How to use telephones at times of disaster (Telecommunications Carriers Association (TCA)) (Japanese only)
  2. Links to the latest nation-wide information on newly launched community FM stations (Isogo Tsushin Kikaku) (Japanese only)
  3. List of Internet broadcasting stations (Keaton) (Japanese only)

  1. AMDA International Medical Information Center
  2. Tokyo Metropolitan Medical Institution Information (Tokyo Metropolitan Health and Medical Information Center "Himawari")
  3. List of Tokyo Metropolitan Disaster Control Base Hospitals (Tokyo Metropolitan Government Bureau of Social Welfare and Public Health) (Japanese only)
  4. Information on Disaster Medical Care (National Disaster Medical Center) (Japanese only)
  5. Information Base for Disaster Nursing Knowledge and Skills to Protect Lives (University of Hyogo, College of Nursing Art and Science, Graduate School of Nursing)
  6. Tokyo Metropolitan Ward Disaster Dialysis Medical Network (Japanese only)
  7. Tama Region Disaster Dialysis Network (Tama Region Association of Renal Disease Physicians) (Japanese only)
  8. Multilingual Living Information (Council of Local Authorities for International Relations (CLAIR))

  1. Multilingual Information Creation Tools for Times of Disaster (Council of Local Authorities for International Relations (CLAIR)) (Japanese only)
  2. Manual for the Provision of Rescue Operations for Foreigners in the Event of a Disaster — New Edition (Hirosaki University, Faculty of Humanities, Social Linguistics Research Department) (Japanese only)
  3. Adaptive Technologies — User-friendly Assistance Technologies
  4. Textbook for Fostering Language Supporters for Times of Disaster (Council of Local Authorities for International Relations (CLAIR)) (Japanese only)

  1. Summary of Various Systems for Provision of Assistance to Disaster Victims (Cabinet Office) (Japanese only)
  2. Immigration Bureau of Japan
  3. Reissuance of Driver's License in the Event of Loss, Theft, or Damage (Metropolitan Police Department) (Japanese only)

  1. List of Embassies and Consulates-General in Japan (Ministry of Foreign Affairs)
  2. List of Local International Associations (Tokyo International Communication Committee)
  3. List of Local International Exchange Associations (Council of Local Authorities for International Relations (CLAIR))

  1. Lessons from the Great Hanshin-Awaji Earthquake
  2. Review of Activities for Assistance to Foreign Victims of the Niigata-ken Chuetsu-oki Earthquake in 2007 (Council of Local Authorities for International Relations (CLAIR)) (Japanese only)

  1. Statistics of Registered Foreigners in Tokyo (Japanese only)
  2. Tokyo Local Disaster Prevention Plan
  3. Disaster Reduction and Human Renovation Institution
  4. Disaster Prevention Manuals (Bousai Frontier) (Japanese only)
  5. Central Disaster Prevention Council "Report by the Expert Panel on Evacuation Measures in the Event of a Tokyo Metropolitan Epicentral Earthquake (Summary)" (Japanese only)
  6. Central Disaster Prevention Council "Guidelines for Emergency Response Activities in the Event of a Tokyo Metropolitan Epicentral Earthquake" (Japanese only)
  7. Central Disaster Prevention Council "Measures to Deal with Evacuees and Commuters Unable to Return Home in the Event of a Tokyo Metropolitan Epicentral Earthquake" (Japanese only)
  8. Fire Safety and Disaster Prevention Education (Bousai Eiji Website) (Japanese only)
  9. Lectures for Foreign Students on Disaster Control: [What if an earthquake strikes us?]
  10. Disaster Imagination Training Tools "Meguro-maki" (Japanese only)
  11. Integrated Training for Commuters in the Tokyo Metropolitan Area (Tokyo Volunteer Network for Disaster Relief) (Japanese only)
  12. Post-earthquake Reconstruction and Urban Development Simulation Training (Tokyo Metropolitan Town Creation Center for Disaster Prevention and Construction) (Japanese only)
  13. First Aid (cardio-pulmonary resuscitation and AED use) (Tokyo Fire Department) (Japanese)
  14. First Aid with AED (Tokyo Fire Department) (English)
  15. Earthquake-resistance Test of Housing (TMG's Disaster Prevention Information)
  16. Preventing Furniture and Home Appliances from Falling (TMG's Disaster Prevention Information)
  17. Assistance for Foreigners at Times of Disaster Q&A Manual (Tokyo International Communication Committee)