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Mail service/ Takuhaibin delivery service
Information for Your Daily Life

The postal service in Japan is operated by JAPAN POST SERVICE Co., Ltd and JAPAN POST NETWORK Co., Ltd. (post office services). A delivery service for small packages is also provided by takuhaibin companies.

Postal system in Japan

  • The postal service in Japan is operated by JAPAN POST SERVICE Co., Ltd and JAPAN POST NETWORK Co., Ltd (post office services).
  • Postcards and stamps are available at local post offices and also at various stores with the "〒" sign (postal service logo).
  • Zip codes in Japan are seven-digit numbers. Without a written zip code, your mail may take longer to reach its destination.

    Japan Post Service
    Japan Post Network

How to send your mail

  • To send domestic mail, it costs 50 yen for a postcard and 80 yen for a standard-sized letter (up to 25 grams).
  • Put an appropriate postal stamp on a postcard/envelope and drop it in a mailbox (called "posuto" in Japanese). A standard mailbox has two slots: one is for general mail and the other for large-size mail, express mail and international mail.
  • If you don't know the exact postage cost or the item you want to send doesn't fit the mailbox's slot, you need to take it to a nearby post office to mail.

Sending a package in Japan

You may send a package to an address in Japan via the postal service or takuhaibin service. Most convenience stores accept takuhaibin packages. You may call a service office of the takuhaibin company and request a pickup from your home.

  • EXPACK500 is a special mailing service for small packages offered by the post office. By using an exclusive envelope, you can send the package to anywhere in Japan for a fixed rate (500 yen). Envelopes for EXPACK are available at post offices as well as at some convenience stores.

    EXPACK500 / YUBIN Homepage(Japanese only)

  • Takuhaibin companies also offer a delivery service for such items as golf bags, skiing equipment, and suitcases.

  • Each takuhaibin company offers a service called "meeru-bin" (mail delivery) to send standard-sized mail/packages that may fit in the slot of a mailbox for a fixed rate. The required time for delivery and other service conditions may vary according to the takuhaibin company; contact individual companies for more details.

    Takuhaibin companies offering meeru-bin services:
    Yamato Transport(Japanese only)
    Sagawa Express
    Nippon Express

International mail

  • To send a postcard from Japan overseas, the postage is 70 yen to anywhere in the world.
  • To send a letter, the postage ranges from 90 yen to 130 yen for up to 25 grams, depending on the destination.
  • There are several shipping types by which you may send a letter or a package overseas.

    Using international mail service including Express Mail Service (EMS), air mail, Surface Air Lifted (SAL), or surface mail
    International mail information / Japan Post

    Using international takuhaibin delivery service:
    Yamato Transport(Japanese only)
    Sagawa Express
    Nippon Express
    FedEx
    DHL


  • When you send/receive a package to/from overseas, the items contained within may be subject to customs duty. For more information about customs on international mail, contact Tokyo Customs overseas mail sub-branches.

    *Tokyo Overseas Mail Sub-Branch Customs
    TEL : 03-3241-6652
    *Narita Air Cargo Sub-Branch Customs, Overseas Mail Section
    TEL : 0476-32-6037


  • To send a greeting card (up to 25 grams) to an international address, you can still use the standard rate for letters (90 yen to 130 yen depending on the destination) for an oversized card if you write "Greeting Card," "New Year's Card," "Christmas Card" or suchlike on the front lower left corner of the envelope, or show the card to a clerk at the post office.

    International mail service information (greeting cards) / Japan Post (Japanese only)



Postal services information

Postal information service in English is available at the following number:

TEL : 0570-046-111



Japan Post Group (Japanese only)
Information about postal service privatization/Japan Post (Japanese only)
Tokyo's basic information (Communications) / Tokyo Tourism Info


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