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When you are moving house and need to start/stop the supply of electricity, gas and water, contact the Tokyo Electric Power Company, Tokyo Gas, and a local branch of the Bureau of Waterworks, respectively. You may call the service company or contact them online.
You should receive electricity/gas bills monthly while the water and sewage bills come every other month. Pay your utility bills by the due date at banks, post offices, or convenience stores. You may also set up an automatic debit from your bank account to avoid missing the due date. Major credit cards are also accepted. |
Power supply in Eastern Japan is 100V/50Hz. Electric appliances manufactured for use with different voltage/frequency should not be used and could cause an accident if used improperly.
| Tips for using electricity service |
The capacity of the power supply to your home is set between 10 and 60 amperes, depending on each account contract. If you wish to change the power capacity of your account, contact the Tokyo Electric Power Company.
Your circuit breaker may shut down when you use too many appliances at the same time. If it happens, turn off some of the appliances you have been using and reset the switch on the circuit breaker back to the "on" position to restart the electricity supply. |
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| For household use, gas is supplied in two ways - city gas and propane gas - depending on the area where you live. |
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| If you notice abnormal smell of gas |
| If you notice an abnormal smell of gas, stop the gas supply immediately and open the windows to allow in fresh air. Do not use a naked flame in the house. Immediately contact the service office of your gas company, which is open at weekends and after normal business hours as well as during normal business hours. |
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| *Do not discard oil in the sink. |
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| Oil may harden and clog a drain pipe, this may also cause a bad smell. |
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| *Do not flush any objects other than toilet paper down a toilet. |
| Flushing disposable diapers, tissue paper insoluble in water, or other hygiene products in the toilet is a major cause of blockage. |
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